Delivery:
Orders are usually dispatched the same day when placed before 1:00pm Mon-Fri. Orders after this threshold will be dispatched the next working day. Orders placed on Friday (after 1:00pm) or anytime Saturday and Sunday will be dispatched on Monday. Please note: Orders placed just before or during any UK Public Holidays may experience longer shipping times.
UK Free Standard Delivery:
Booghe offers Free UK standard shipping on all orders over £15. Delivery should normally take 2-3 working days depending on the time you place your order. You will be given an estimated delivery date at the basket page.
UK Express Delivery:
Express delivery is available from only £2.99. We dispatch our express orders via different delivery options. The services available are Royal Mail 24 Tracked (1-2 Days), Parcel force Express 24 (1-2 Days) or DHL (Next Day).
International Delivery:
(Import duty fees may be applicable in some countries)
Europe:
Standard Delivery : 7-11 working days
Express Delivery : 2-3 working days
EU CUSTOMERS PLEASE NOTE:
Orders valued under €22 won’t be subject to VAT or duties until July 1, 2021 as part of an agreed scheme between the UK and the EU – with this date set to be extended.
Orders worth over €22 but below €150 may be taxed at the border and may possibly incur a customs handling fee in the receiving country, these charges will vary from country to country.
North America:
Standard Delivery : 9-13 working days
Express Delivery : 2-3 working days
Australia, Asia and Pacific:
Standard Delivery : 9-15 working days
Express Delivery : 2-4 working days
Africa and Middle East:
Standard Delivery : 9-15 working days
Express Delivery : 2-4 working days
Returns:
If you would like to return your order, please contact us via email OR Live chat OR Phone prior to sending your parcel back. Booghe.co.uk accepts returns on all orders, as long as you notify us within 30 days of receipt that you're wanting to return your order. You then have a further 7 days to physically return the products. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you.
We aim to process returns within 3 working days of receiving the item back. If we deliver an item in error or a damaged item, we will cover the cost of returning this to us if required. Please note that we will only cover the cost of standard shipping for this. If you do receive a damaged item, please do not dispose of this without prior written confirmation from us as we may require it returned (at our expense). If you need any more information about return policy please contact us.
