Postage Policy
Here at Booghe.co.uk, we’re proud to be able to provide all of our customers with speedy, safe shipping as standard – on each and every occasion. This means that we partner with award-winning couriers to be able to dispatch our catalogue of goodies to each and every customer throughout the country. We understand that you’d like to receive your goods as soon as possible after purchase – which is why we offer delivery within 1-2 working days.
Postage Methods
Our Express Delivery service is very popular – as it means you get your goods within an extremely speedy delivery! Priority dispatch is available on all items for a small additional fee, and you can therefore expect to receive goods from us within 1-2 working day (Monday to Friday). This option is the best avenue to take if you are in need of an item for a short-notice gift, for example.
Once again, we partner with different couriers to help dispatch items under this postage bracket.
Problems with Postage?
We aim to ensure that all of our items arrive with you in the condition you expect and within the desired timescale. Whether we dispatch via Royal Mail or alternative courier, we endeavour to dispatch to you under the services you opt for without fail. However, there may be circumstances, rarely, whereby you do not receive such items as you may have reasonably expected.
This means that, if you have not received your items within a certain delay – and we have record of having shipped for delivery at our HQ – you may need to consult either Royal Mail or our couriers to process a claim. We will liaise with you and our couriers as far as we possibly can.
Should an item arrive in a condition you did not expect, or should you need to return the item, we will be happy to discuss a full refund with you. Please see our returns policy for full details.
Further Advice
For advice and support on all matters delivery and dispatch, contact our customer support on Live Chat or email us via contact@booghe.com – and we will always be happy to help!